Experience Specialist, Customer Crazy Designer.
Christina is a highly technical, data-driven Product Designer and Researcher with an excellent track record in leading customer-centric strategies. Trusted with her autonomy, she's able to serve her customers, within a multi-billion dollar businesses, across multiple teams, while using lean and agile methodologies.
Christina specializes in innovation, iOT, and companion apps. Christina is known for her ability to coach and grow high performing neuro-diverse IT talent.
How Does Christina Work?
Christina combines lean product design and agile development. She can create processes that work for both your UX Unicorns and Cross Functional UX teams.
Is this what they need?
After identifying a customers need, make an educated guess and build it.
Did it solve their problem?
Define success metrics and test your guess with your users, did your guess solve their need?
What did we learn from this experiment?
Rethink your success and failure. What else do you have to offer? Pitch again, repeat.
Need skills? Need top talent? Need someone who can get any job done no matter the size or complexity? Christina can help!
Radar, Sonar, Lidar
AI & VR
What are colleagues and clients saying about Christina Kay?
“This research is being used to scope and sequence multi-year technology roadmaps with the ELT and anchoring the overall transformation of the customer and associate experience. This work received accolades from all involved parties including the Compact Power and Rental Business unit leadership who praised the team for helping inform the most valuable work for the upcoming years.”
*yelling and pointing towards Christina at Waffle House*
This is the smartest woman I know!!
I have the pleasure of being her mentee, learning about UX research skills, while developing a UX strategy for a project we’re working on together. She is very patient, empathetic, and caring towards how I learn and always encourages me to give her feedback and ask questions.
”You know what I like? Disneyworld. If you don’t like Disneyworld, I don’t like you." *points at Christinas research* “This is my Disneyworld.”
“I’m nicknaming you the Crusher. You seriously slammed the research, findings, and convening the information.”
"Of all her strengths, I’m most impressed by her ability to make deep and meaningful relationships with team partners. She is personable and diplomatic, yet bold in championing the needs of end users. "
”You conceived, designed, and delivered a product for a billion dollar organization, ... and had your approach proven right by research."
Interested in hiring Christina? Need some consulting work? Perhaps some quick and dirty UX or Product work?
Need an objective opinion?
- UX Strategy
- Design Sprints
- User Research
- User Testing
- Product Design
Looking for a FTE?
- UX Strategy
- UX Research
- Business Acumens
- Emergent Technology
- High Performance
- Career Advice
- Professional Advice
- Emotional Intelligence
- Career Coaching
- Portfolio Review